MacroUpFood recognition
Use good lighting and keep the whole meal in view. Check names, portions, and ingredients before saving.
See scanning tips ↗Support
We’re here to help.
Help with MacroUp, purchases, and data. Start with the topic you need.
Subscriptions & purchases
If you purchased a subscription through the App Store, manage renewal in your Apple settings.
Manage subscriptions ↗Purchase refunds
Apple reviews App Store refund requests. Eligibility and the decision depend on the purchase terms.
Request a refund from Apple ↗Need help with the app?
Describe what happened and include your MacroUp and iOS versions. Please avoid sending your full food diary, medical documents, or unnecessary personal information.
Support
Helpful to know.
A few things to know before your first photo.
How do I cancel a subscription or trial?
On iPhone, open Settings → your name → Subscriptions → MacroUp → Cancel Subscription. Check Apple for your trial renewal date. Deleting the app does not cancel your subscription.
Why was my scan wrong?
Lighting, portion sizes, and hidden ingredients can affect the result. Edit the food, portions, and nutrients before saving. A photo estimate is not a precise measurement.
How do I delete my diary?
Open MacroUp settings and the data deletion section. Review the warning before confirming: local records may be permanently deleted. Deleting the diary does not cancel an Apple subscription or automatically delete data held by external services.
How do I limit Health, camera, or microphone access?
Change camera and microphone permissions in iPhone Settings. Manage health data access through the Health app’s application access settings. Revoking permissions may limit related MacroUp features.